Processing Time All orders are processed within 1–2 business days (Monday to Friday, excluding UK public holidays). Orders placed after 5:00 PM GMT/BST will be processed the following business day.

Estimated Delivery Time We aim to deliver all UK orders within 7 days from the date of dispatch.

• UK Orders: 2–4 business days

Shipping Hours Our fulfilment team operates Monday to Friday, 9:00 AM – 5:00 PM GMT/BST (London Time). Orders are not dispatched on weekends or UK bank holidays.

Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking details. Please allow up to 24 hours for tracking information to update.

Shipping Issues If your order has not arrived within 7 days of the estimated delivery date, please contact us at [your contact email] and we will investigate promptly.